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Privacy Statement

This privacy statement was last modified on July 9th, 2024 and is effective immediately.

Tenderwell is committed to protecting the privacy of its users and strives to provide a safe, secure user experience. The information we provide in this document is designed to help you understand how we use your information and the choices you have for protecting it.

Tenderwell collects personal information about you and distributes that information to help you connect with employers and other job seekers with similar interests and to provide other services to you.

Information we collect and retain

The rights to access and use of the service are non-exclusive. We collect information that you choose to provide us. Upon signing up to using Tenderwell, you are voluntarily sharing personally identifiable information such as your name, email address, citizenship, professional experience, etc. We also collect information about how you use our site and the areas of our site that you visit.

The resulting logs contain information necessary for analyzing the use of our resources, troubleshooting problems and improving services. You do not have to give us any personal information in order to perform job searches or to read the content portions of our site. In any case, it is indicated on the web site whether any personal or demographic data must be provided to use the requested service or not.

How Information is Used

Information you post in public areas of the site or placed in the searchable resume database will be accessed, used, and stored by others around the world. We strive to provide a safe, secure environment by attempting to limit access to our database to legitimate users but cannot guarantee that unauthorized parties will not gain access. We also cannot control how authorized users store or transfer information downloaded from the database, so you should ensure that you do not post sensitive information on our site.

We use the information we collect about you to deliver the products and services we offer, and to operate and improve our service. We may use your information to contact you regarding Tenderwell updates, conduct surveys, or informational and service-related communications, including important security updates.

Registration on Tenderwell leads to the creation of a profile in our Default Database which will contain information submitted by you. Users with working experience of at least 5 years may be selected to have their personal data processed further, leading to the creation of a second profile in our Advanced Database. Upon exercising the right to be forgotten, both profiles shall be deleted. This will ensure that all corresponding personally identifiable information will no longer exist in our database or databases.

Your Choices about Your Information

You may review, correct, or delete the personal information you submit to us at any time. Simply sign in to your account, go to your account profile, and make the necessary changes. We will delete your personal information within 30 days of the initial request. If you change your mind about receiving email newsletters and marketing material from Tenderwell, you may change your preferences by logging into your account.

Each time our marketing materials are sent to you, we give you the option to unsubscribe. You may also turn off cookies in your browser. This may affect your user experience.

Other sites

Tenderwell contains links to other web sites over which we have no control. Tenderwell is not responsible for the privacy policies or practices of other web sites to which you choose to link from this site. We encourage you to review the privacy policies of those other web sites so you can understand how they collect, use and share your information.

We do not control the data use practices of employers or others who may access your information through other sites. We encourage you to review the privacy policies and opt-out choices of those third parties so you can understand how they collect, use and share your information.

Privacy Policy Changes

Tenderwell is committed to ensuring the most secure and private operating environment for all users of the service. We will post any amendments or revisions of our privacy policy here so that you will always know what information we gather, how we might use that information, and how we protect you and your organization’s privacy.

GDPR Consent Text

Privacy Notice

Tenderwell, referred to as “Tenderwell” “us,” or “we,” respect your privacy and are committed to protecting your personal data. Under the European Union’s General Data Protection Regulation (2016/679) (GDPR), we are categorized as a personal “data controller” as we process personally identifiable data of EU residents. Consequently, we are responsible for ensuring the protection of the personal information you provide to us, even if you are not an EU resident. This notice aims to inform you about how your personal data will be used, the purposes for which it will be processed, and the duration of its retention.

Data Protection Principles

All personal data we collect will:
  • Be used exclusively for specified, explicit, and legitimate purposes.
  • Only be collected with your consent, which may include information about disabilities and cultural details.
  • Be retained until your profile is deleted or upon your deletion request from tenderwell.com.
  • Be deleted upon your request.
  • Be corrected/updated upon your request. Moreover, upon request, we will disclose to you any and all personal information we have collected about you. To request this information, please contact support@tenderwell.com.

Use of Google User Data

Our application accesses, uses, stores, and shares Google user data in the following manner:
  • Access: We access your Google user data only when you use Google Single Sign-On (SSO) to log in to our service.
  • Usage: The only Google user data we use are your email address and name. This information is used for authentication, profile creation, and enhancing your user experience.
  • Storage: We store your Google user data securely in accordance with industry standards and legal requirements. Your email and name are stored as part of your user profile in our system.
  • Sharing: We do not share your Google user data with third parties except as necessary to provide our services or as required by law.
We strictly limit our use of Google user data to the practices disclosed in this privacy policy. If you have any questions or concerns about how your Google user data is handled, please contact us at support@tenderwell.com.

What Data We Collect

We collect information that you choose to provide during the registration profile process, including name, email address, phone number, and work experience.

This is the personal data collected from Users:

  • Full name
  • Address
  • Telephone number(s)
  • Financial and VAT details
  • Any other data voluntarily submitted to us (including disability status, ethnicity, and cultural information).

This is the personal data collected from all users:

  • Username and password
  • IP address
  • Browser type and version
  • Internet service provider
  • Location data
  • Device identifier
  • Time zone settings
  • Information from cookies and browser plug-ins
  • Visits to our website and contact history

Purpose of Use of Personal Data

Personal data about the User is shared with Tenderwell's organizational customers, including those outside the European Union. Financial details and contact history are exclusively used by Tenderwell staff.

Users providing personal data consent to the sharing of their curriculum vitae and contact details with our customers for receiving job offers and consulting opportunities.

Confidentiality of Personal Data

Tenderwell processes all personal data in line with this Privacy Policy and the legal obligations related to personal data processing, including GDPR.

Your Rights to Your Personal Data

At any time, users who have shared their personal data with us have the right to:
  • Access their personal data and review all collected information.
  • Make corrections to their personal data.
  • Have their personal data deleted.
  • Restrict how their personal data is used.
  • Request that their personal data be transferred to another party. To exercise any or all of these rights, please contact us at support@tenderwell.com or write to us at Office Suite 24, Block 6, Water Gardens, Waterport Wharf Gibraltar, GX11 1AA.

How to Contact Us

You may contact us for questions or concerns about our privacy practices, via email, our website form or via regular mail. Please visit our contact us page.