Allows citizens to submit complaints about irregular or incorrect behaviour by banks, financial intermediaries, or issues in the Central Credit Register or Interbank Alarm Centre.
Out‑of‑court system for resolving disputes between customers and banks or other financial intermediaries, with regional colleges in several cities.
Provides citizens with free access to the personal data recorded in the Central Credit Register, which contains information on credits and guarantees granted by banks and financial companies.
Allows individuals to verify data registered in their name, check the regular circulation of bank or postal checks and payment cards, and request clarifications on the functioning of the Interbank Alarm Centre.
Enables anyone to consult registers and lists to verify whether a bank or financial intermediary is authorised and which services it may offer to the public.
Service that allows citizens to cash promissory notes, a credit instrument equivalent to a banker's check or postal order.
Management of payments and collections on behalf of State administrations, enabling citizens to receive salaries, pay taxes or other obligations, and obtain information on these operations.
Allows citizens to exchange euro banknotes and coins, including verification of suspected counterfeit money.
Provides access to the Bank of Italy’s historical archive, library collections, publications, and statistical data for research and public consultation.
A central‑bank‑issued digital version of cash, intended to be a free‑of‑charge electronic means of payment for all euro‑area citizens, complementing physical banknotes and coins.