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203_25 Technology Enabled Care Products and Services
AI Summary
The framework is designed to supply Technology‑Enabled Care products and associated services across the United Kingdom to a wide range of public bodies, including local authorities, NHS and HSC bodies, police and fire services, educational establishments, and registered charities. It covers both telecare and telehealth domains, with four distinct lots that address the provision of products, services, and associated support for each of these care modalities.
Suppliers are expected to deliver a mix of hardware, software, and support services that enable remote monitoring, communication, and clinical decision‑making for patients and care providers. The contract offers an option for a 24‑month extension and may be re‑issued through an electronic auction process, allowing competing suppliers to respond to subsequent calls. A secondary, purely commercial framework may be entered with ESPO Trading Limited for third‑sector clients who are not bound by public procurement directives.
All supplied products and services must adhere to the specifications set out in the framework documentation and comply with the Public Contracts Regulations 2015.
Description
Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
Lot 1.2 - Technology Enabled Care (Telecare) services
Lot 2.1 - Telehealth products and associated services
Lot 2.2 - Telehealth services
The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.
As part of the on-going contract management process, during the period of the Framework Agreement, ESPO shall monitor the financial stability of the awarded Suppliers during the period of the Framework Agreement by reference to credit rating agency reports. ESPO shall obtain a credit score for the Supplier on or before the Framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Supplier from the Framework Agreement.
Location of contract: North East,North West,Yorkshire and The Humber,East Midlands,West Midlands,East of England,London,South East,South West,Scotland,Wales,Northern Ireland
Value of contract: £16,000,000
Approach to market date: 21 February 2025
Contract start date: 1 June 2025
Contract end date: 31 May 2027
Contract is suitable for SMEs?: Yes
Contract is suitable for VCSEs?: Yes
Links
- https://www.find-tender.service.gov.uk/Notice/074917-2025
- Find a Tender Contract award notice
Additional Text
As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal
ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself.
Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only.
An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.