Dynamic purchasing system IT - consultants - user experiences
AI Summary
A Norwegian contracting entity seeks design and user experience services through a dynamic purchasing system. The total value of the contract is 100 million NOK (approximately €9.7 million). The scope of services encompasses service design, interaction design, graphic design, user testing, and analysis of user behavior. Service design entails a deep understanding of customer needs, mapping problem areas in customer journeys, visualization and communication, user testing, prototyping, and analysis. Interaction design focuses on user-friendliness, navigation and flow, design patterns, visualization, and communication. Graphic design services include the development of digital identity, design systems, illustrations, icons, and infographics. User testing involves performance measurement, planning user tests, interview scripts, recruitment, journey and user observations. Analysis of user behavior requires establishing cross-channel measurements, defining KPIs, implementing a continual improvement regime, testing behavior with digital tools, analyzing big data, collating, communicating, and visualizing data insights. Prototyping will be used to communicate hypotheses, concepts, and solutions through simple prototypes.
The procurement process utilizes a restricted procedure, meaning only pre-qualified bidders will be invited to submit tenders. The dynamic purchasing system allows new suppliers to join throughout the contract duration, which spans from February 21, 2022, to December 31, 2026, with the possibility of renewal. Eligibility criteria include legal registration as a company, certification in a relevant professional register (e.g., trade index), and proof of no outstanding tax or duty payments through a tax certificate.
The contract award will consider factors beyond price. Tenders must be submitted in Norwegian by December 31, 2026, at 12:00 local time. No variants or options are permitted within the contract scope. The procurement is not financed by European Union funds. Any disputes arising from the process will be reviewed by Haugaland og Sunnhordland Tingrett.
Description
This is an invitation to a dynamic purchasing system for suppliers to cover the Norwegian Maritime Directorate's need for IT consultants within IT consultants - user experiences.
Assistance and advice within user experience, formulation, and design for the Norwegian Maritime Directorate's internal development projects. The overview is therefore not exhaustive. The requirements can and will be specified for each individual contest held under the dynamic purchasing system.
Place of performance
NUTS code: NO0A1 Rogaland
The most economic tender
List of conditions and brief description:
• Tenderers must be a legally registered company.• Tenderers must attach a certificate for registration in a professional register as required in the legislation in the country where the tenderer is established (certificate from the Register of Business Enterprises, trade index, or equivalent).
Notice type: Dynamic purchasing system