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E-Scooter and E-bike Operator Procurement
AI Summary
The Cambridgeshire and Peterborough Combined Authority is renewing its concession contract to secure a micro‑mobility service operator that will manage both the existing e‑scooter trial and an expanding fleet of e‑bikes in Cambridge. The new contract will commence on 1 November 2026 and run until 31 May 2028, extending the trial originally launched in October 2020 by the Department for Transport. The authority seeks an operator capable of delivering a seamless, efficient, and well‑maintained service across the local council districts while adhering to the operational guidelines already in place.
The renewal aims to build on the trial’s success, addressing emerging challenges such as fleet tidiness, first‑ and last‑mile connectivity, and equitable access for users who are disabled, digitally or financially excluded, or otherwise under‑represented in current micro‑mobility demographics. The operator will be expected to contribute to the development of a robust specification, engaging with the authority on mobilization, key performance indicators, inclusive fleet design, commercial models and procurement strategy. Clear objectives include reducing impacts on non‑users and enhancing the integration of the service with public transport options.
Operators will be selected through a market engagement process that invites input on key specification elements and procurement approaches. The engagement will review the current operational area and service performance, setting the stage for a procurement strategy that emphasizes accountability, sustainability, and community benefit. Operators must ensure all micro‑mobility vehicles comply with UK road safety regulations and charging standards.
Description
The CPCA invites interested organizations to an online market engagement session for the upcoming renewal of the Concession Contract for the micro-mobility service in Cambridge.
In the summer of 2020, the Department for Transport (DfT) fast tracked plans for e-scooter trials in England to support travel during the time of COVID – 19. Later in October of 2020 the Combined Authority launched the e-scooter trial in Cambridge with e-bikes joining the fleet in February 2021.
The e-scooter trial has been further extended to 31 May 2028 by the DfT, and the current Concession Contract expires on 31 October 2026.
The CPCA is the lead authority, working closely with Cambridgeshire County Council as the Highway Authority, Cambridge City Council and South Cambridgeshire District Council.
The ambition for the CPCA is to provide travel choice for the people of Cambridge, enabling first and last mile trips and promoting the use of public transport. The e-scooter trial and e-bikes have been a huge success and ridership grows year on year. With that success come challenges particularly for fleet tidiness.
The CPCA want to continue to build the service and minimizing any impacts on non-users. Additionally, there is an ambition to make the service more accessible to people with disabilities, demographics that currently do not have the propensity to engage with micro-mobility and those that maybe digitally or financially excluded.
The market engagement seeks operator input into the development of the specification and the Combined Authority’s approach to the procurement. It will also provide an overview of the current operational area and service.
Estimated date of publication of contract notice: 2026-06-01T23:59:59+01:00
Contract location: UKH11
Engagement process description
There will be an online Market Engagement Event on 8th April 2026 between 11:00am – 12:00pm.
Eventbrite Registration: https://www.eventbrite.co.uk/e/micromobility-service-market-engagement-tickets-1984768724684?aff=oddtdtcreator
Teams link: Available within the Eventbrite Page
The CPCA invites interested organizations to an online market engagement session for the upcoming renewal of the Concession Contract for the micro-mobility service in Cambridge.
The market engagement seeks operator input into the development of the specification and the Combined Authority’s approach to the procurement. It will also provide an overview of the current operational area and service
Agenda
1. Welcome and Introductions
2. Objective of the Market Engagement
3. Background and key challenges
4. Discussion Areas
a. Mobilization
b. Key Performance Indicators
c. Inclusivity of the fleet
d. Commercial Models
e. Procurement Strategy
5. Questions
Lot: 1
Languages in which tenders or requests to participate may be submitted: En