Enterprise Document and Records Management System (EDRMS)

The Request for Proposal invites qualified bidders to design, install, and commission a SharePoint–based Enterprise Document and Records Management System (EDRMS) for the Standards Council of Canada. The selected contractor will transform the Council’s existing SMB file‑share environment, Alpha2, by migrating approximately 2.3 million documents and 3 TB of content onto SharePoint Online while preserving hierarchy, metadata, and version history. The new system must align with the Council’s Information Management best practices and support long‑term governance, retention, and disposition of information assets, including integration of email records and tools to support audit and compliance.

The engagement requires a comprehensive architecture strategy, the definition of site collections and hubs, and the establishment of governance processes that limit custom permissions and maintain TeamSites policy stability. Deliverables span project management, change management, user acceptance, bilingual training, and knowledge transfer to the Council’s support staff. The contractor will also recommend appropriate third‑party add‑ons for email‑to‑records workflows and retention solutions, ensuring that all services meet Canadian data protection standards. The solution must be designed to meet SCC’s Information Management best practices, ensuring secure data migration, DLP compliance, and complete audit trail functionality.

Description