Ethnic Minority Health and Wellbeing Services

AI Summary

Wirral Council is procuring community‑based services to enhance health and wellbeing for ethnic minority and refugee populations across the borough. The procurement is divided into four distinct lots, each targeting a different aspect of inclusive support: understanding and addressing the needs of asylum seekers and refugees; engaging ethnic minority communities through outreach; delivering culturally responsive prevention and early‑intervention programmes; and strengthening workforce capacity in cultural competence. The overarching objective is to improve accessibility, inclusion, and outcomes for service users while reducing health inequalities through trusted community settings and coordinated referral pathways.

Lot 1 focuses on a targeted, person‑centred model for asylum seekers and refugees, aiming to identify wider determinants of health and provide coordinated support. Lot 2 is designed to increase awareness of available services and opportunities through sustained outreach, emphasizing prevention and early identification of unmet need. Lot 3 delivers a culturally responsive integrated programme that promotes health literacy, community capacity and equitable outcomes, and Lot 4 offers cultural awareness, learning and workforce development activities to build organisational competence and reduce barriers to access. Each contract includes a renewal option after an initial two‑year period, reflecting an ongoing commitment to sustained service provision.

These services must be delivered through culturally responsive, community‑based approaches that leverage trusted settings and local networks while ensuring prevention, early intervention and health promotion activities are systematically integrated.

Description

The Council seeks to establish contracts for the delivery of community-based support services for ethnic minority communities. The procurement is divided into four Lots, with the detailed scope, service requirements, estimated values and delivery expectations set out within the Lot descriptions and procurement documents. Services are intended to improve accessibility, inclusion and outcomes for service users across the borough.

Contract location: UKD74
Communication: Contract title- Ethnic Minority Health and Wellbeing Services Reference- DN820785 Closing date/time- 12 Noon on Friday 30th October 2026. https://procontract.due-north.com/register If you experience any technical difficulties registering or using The Chest, please contact support: Email: procontractsuppliers@proactis.com Telephone: 0330 005 0352
This is a recurrent procurement: Yes
Enquiry deadline: 2026-10-14T12:00:00+01:00
Submission address and any special instructions: Contract title- Ethnic Minority Health and Wellbeing Services Reference- DN820785 Closing date/time- 12 Noon on Friday 30th October 2026. https://procontract.due-north.com/register If you experience any technical difficulties registering or using The Chest, please contact support: Email: procontractsuppliers@proactis.com Telephone: 0330 005 0352
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2027-01-15T23:59:59Z
Recurring procurement:
Publication date of next tender notice (estimated): 2029-04-30T23:59:59+01:00

Lot: 1
Description: This commission aims to develop a deeper understanding of the health and wellbeing needs of asylum seekers and refugees in Wirral enabling targeted action that reduces health inequalities and improve outcomes for these communities. The Service will provide an integrated, community-based and culturally responsive model to reduce health inequalities and improve outcomes for asylum seekers and refugees across Wirral. Through trusted community settings and effective referral pathways, it will improve access to health, wellbeing and wider support services, providing coordinated, person-centered assistance. The Service will engage asylum seeker and refugee communities across Wirral, offering targeted support to address the wider determinants of health, promote wellbeing, and increase access to services, support and opportunities.
Lot value (estimated)
270.000,00 GBP excluding VAT
270.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: The Contract will commence on 1st April 2027 for an initial period of two (2) years. With an extension option for a further 12 months.

Lot: 2
Description: The Service will provide a community-based outreach and engagement programme that aims to improve engagement with ethnic minority communities, increase awareness of available services and opportunities, and support action to reduce health inequalities across Wirral. The Service will engage communities through trusted settings, local networks and community-based approaches, helping to improve access to information, support and opportunities that promote health and wellbeing. The Service will place a strong emphasis on prevention, community voice, community insight and the early identification of unmet need. The overall aim of the Service is to actively engage Wirral's ethnically diverse communities through sustained and consistent outreach activity.
Lot value (estimated)
300.000,00 GBP excluding VAT
300.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: The Contract will commence on 1st April 2027 for an initial period of two (2) years. With an extension option for a further 12 months.

Lot: 3
Description: The Service will provide an integrated, community-based and culturally responsive model for ethnic minority communities across Wirral. Through prevention, early intervention and health promotion activities, it will increase access to health and wellbeing information, support and opportunities. The overall aim of the Service is to enable ethnic minority communities across Wirral to thrive by strengthening community capacity, promoting inclusion and supporting equitable health and wellbeing outcomes.
Lot value (estimated)
240.000,00 GBP excluding VAT
240.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: The Contract will commence on 1st April 2027 for an initial period of two (2) years. With an extension option for a further 12 months.

Lot: 4
Description: The Service will provide a programme of cultural awareness, learning and workforce development activity to strengthen cultural competence, inclusion and equitable service delivery across organisations working with ethnic minority communities in Wirral. The overall aim of the Service is to build workforce capability and confidence to deliver accessible, inclusive and culturally responsive services, helping to reduce barriers to access, challenge stigma and improve experiences for ethnic minority communities.
Lot value (estimated)
90.000,00 GBP excluding VAT
90.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: The Contract will commence on 1st April 2027 for an initial period of two (2) years. With an extension option for a further 12 months.

Award criteria:
NameTypeWeighting
Quality assessmentprice80%
Quality Assessmentprice70%
Priceprice20%
Social Valuequality10%

Languages in which tenders or requests to participate may be submitted: En

Details

Status:
Open
Procedure type:
Other / Multiple Stage Procedures
Sectors:
85323000 - Community health services
85322000 - Community action programme
80561000 - Health training services
Place of origin:
United Kingdom of Great Britain and Northern Ireland
Places of performance:
United Kingdom of Great Britain and Northern Ireland
Deadline:
Oct 30, 2026, 12:00 PM
Contract duration:
Start date: 01 April 2027, End date: 31 March 2029
Contract type:
Services
Publication date:
Oct 2, 2026
Created date:
Oct 3, 2026
Update date:
Oct 25, 2026

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