Framework agreement for the hire of personnel for the Government's representation facility. New Announcement

AI Summary

The Norwegian Government Representation Facility (RRA) serves as a venue for official visits, combining hotel accommodations, halls, press rooms, a Prime Minister residence, and garden areas. The procurement seeks a stable, highly experienced team of hired personnel to support a broad array of events, including conferences, dinners, and related serving activities. Required tasks encompass covering, serving, preparation, clearing, cleaning of glass and cutlery, waste handling, washing, closing of premises, and ancillary on‑site services such as silver cleaning, outdoor furniture maintenance, flag ironing, and chandelier polishing. The contracting authority requires staff who can work quickly and adapt to the political environment, with orders and cancellations often issued within less than fourteen days.

The framework agreement will be signed with a single tenderer and will span an initial two‑year period, with the possibility of two one‑year extensions, allowing for a maximum four‑year duration. The facility averages eighty events annually, demanding between one and fifteen personnel per event. The framework is non‑exclusive, and the buyer is not obliged to procure any specific volume of personnel over its term.

Personnel must possess hospitality competence, comply with the government’s security and service standards, and be available for short‑notice assignments.

Description

The Government's Representation Facility (RRA) includes both hotel activities and event premises, as well as the operation of the Prime Minister's residence. The RRA is used for official visits from home and abroad. Currently the operation of the RRA is under the Ministry of Foreign Affairs, but during the contract period will be transferred from the Ministry of Foreign Affairs to the Norwegian Government Security and Service Organisation (DSS). The agreement shall cover the need for staffing for events, conferences, dinners and other serving assignments at the Norwegian Government's representation facility. The required assignments are of a great variety, including i.a.: covering up, serving, preparation for events, clearing along the way and afterwards (e.g. cleaning glass and cutlery, handling empty goods etc.), washing up, closure of the premises (waste handling etc.), and assistance with on-site work (e.g. cleaning silver, washing outdoor furniture, ironing flags and polishing chandeliers). Emphasis is put on the fact that the list of assignments is not exhaustive and that other equivalent assignments must, thus, be expected for each call-off. We would like the most stable staff of hired personnel. This is to create trust, continuity and role understanding. The need for flexibility and quick changes in this framework agreement is great. The need for hired personnel is affected by the political picture, which means that the order often comes shortly in advance and the equivalent applies to cancellations. The ordering of the hired personnel will normally be at shorter notice than 14 days. A framework agreement will be signed with one tenderer. The framework agreement period is 2 years from contract signing. The contracting authority has the right to extend the framework agreement for a further one year at a time, up to 2 times (2+1+1). The RRA has on average around 80 events per annum, with extra personnel required to be hired. Between one and fifteen persons tend to be hired for one event. The financial scope of the framework agreement is estimated to be NOK 1,000,000 excluding VAT per annum. The estimate is based on experience, but the estimate is somewhat uncertain. The estimate is not binding for the Norwegian Directorate of Foreign Affairs and will depend on the budget allocation at all times. The total maximum amount for the framework agreement is NOK 6,000,000 excluding VAT for the entire contract period of a total of four years (including the option). The agreement is not exclusive. The contracting authority has the right, but not an obligation, to award contracts for this framework agreement. The contracting authority will not be bound to procure a specific volume during the framework agreement period. The contracting authority will award the contracts under the framework agreements in accordance with the procedures described in the framework agreement annex 2. See annex 1 of the contract for further details on the delivery.
Place of performance: The RRA consists of 3 buildings with a total area of 5,000 m2 connected to each other. • Parkveien 45 contains large and small halls, as well as a large suite and four hotel rooms. • Riddervoldsgate 2 includes 10 hotel rooms, press room for the Prime Minister, lounge and breakfast room. • Inkognitogaten 18 is a residence for the Prime Minister of Norway and has, among other things, one floor for representation to the Prime Minister. • The facility also consists of garden areas that are used for various events. The use of the facility is reserved for the government and therefore requires that a minister is always present.

Lot: LOT-0000
Title: Framework agreement for the hire of personnel for the Government's representation facility. New Announcement


Details

Status:
Awarded
Procedure type:
Open Procedure
Sectors:
55000000 - Hotel, restaurant and retail trade services
55300000 - Restaurant and food-serving services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
+2 more
Contract duration:
4 YEAR
Contract type:
Services
Publication date:
Dec 19, 2025
Created date:
Dec 22, 2025
Update date:
Oct 14, 2026

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