Moors Valley Country Park Food and Drink Concession Contract

AI Summary

Dorset Council seeks a concessionaire to operate a food and drink concession contract encompassing a restaurant and takeaway kiosk located at the Moors Valley Country Park Visitor Centre. The successful bidder will be responsible for all aspects of food preparation, service, and sales to park visitors.

The concession contract mandates the provision of high-quality, sustainably sourced homemade food utilizing fresh, local ingredients. The menu must cater to a diverse range of dietary needs and preferences, including vegetarian, vegan, and gluten-free options. Pricing is expected to reflect the quality of the food offered while remaining competitive. Excellent customer service characterized by friendliness and efficiency is also a key requirement.

The new concession commences on January 15, 2025, following the conclusion of the current concession on January 14, 2025. The concessionaire will share a percentage of revenue with Dorset Council, estimated at approximately £220,000 annually based on a three-year average. Investment in facility improvements and upgrades is encouraged and subject to agreement with Dorset Council. This contract opportunity is open to both small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs).


Description

Moors Valley Country Park has been in operation for 35+ years and has grown from its origins as a local Country Park to a regional attraction with an average of 1,000,000 visitors each year; it is one of the most visited attractions in the south of England. The Park has built a wide reputation as a unique countryside setting where people can experience and enjoy a range of quality outdoor activities and learn more about the environment around them. Many visitors return time and time again and the Park engenders a strong affection and support amongst local communities.\r
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The Park covers an area of about 600 hectares, split between 120 hectares of the Moors River Valley owned by Dorset Council (DC) and 480 hectares of pine and birch forest managed by Forestry England (FE)\r
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The Park is managed in partnership between DC and FE with respective responsibilities defined within a Partnership Agreement for the Park. Each organisation carries primary responsibility for management of facilities and services on its own land ownership, but as far as the visiting public is concerned the site is a single destination with seamless management.\r
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DC land contains the Visitor Centre with its Information Point, restaurant and takeaway, gift shop, toilets and cycle hire centre, Adventure Valley, an 18-hole golf course and its club house, play areas, the narrow-gauge steam railway, nature trails, music trail, Ranger Den and picnic areas.\r
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The current catering concession began in 2001 and operates the restaurant and takeaway kiosk at the Visitor Centre. The current concession will finish on 14th January 2025 and the new concession will begin on 15th January 2025.\r
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The food offer visitors' experience at Moors Valley is an integral part of their visit, as such it is essential that the food offer is delivered to the highest standard. To meet the needs and expectations of our visitors the food offer must deliver: 'Good quality, sustainably sourced homemade food; catering for all ages and requirements, offering value for money and visitors time and excellent service'. We are looking for a contractor who is eager to deliver this vision. Who will be an enthusiastic member of the Moors Valley 'team', who is passionate about food and who cares about their customers.\r
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This forms a vital part of Moors Valley Country Parks overall offer and is a significant revenue driver for Dorset Council, with approximate yearly revenue equalling £220,000 (3-year average) through a % revenue share set within the contract.\r
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By building in appropriate levels of investment, which would be provided by the concessionaire, to be utilised in agreement with Dorset Council, to directly benefit both partners, it would enable sustained growth and increased revenue potential.\r
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The advertised value is based upon the estimated value of the opportunity over the life time of the contract. \r
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Tenders are being sought for this new concession contract.
Location of contract: England
Value of contract: £9,200,000
Contract start date: 14 January 2025
Contract end date: 13 January 2032
Contract is suitable for SMEs?: Yes
Contract is suitable for VCSEs?: Yes
Links

  • https://procontract.due-north.com/Advert?advertId=9177a7c2-507b-ef11-812f-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21
  • Link to tender opportunity

Details

Status:
Awarded
Procedure type:
Open Procedure
Sectors:
55400000 - Beverage-serving services
55500000 - Canteen and catering services
55300000 - Restaurant and food-serving services
Place of origin:
United Kingdom of Great Britain and Northern Ireland
Places of performance:
United Kingdom of Great Britain and Northern Ireland
Deadline:
Oct 28, 2024, 02:00 PM
Contract duration:
Contract start date: 14 January 2025, Contract end date: 13 January 2032
Contract type:
Services
Publication date:
Jan 14, 2025
Created date:
Jan 15, 2025
Update date:
Oct 21, 2026

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