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National Audit of Care at the End of Life (NACEL)
AI Summary
The National Audit of Care at the End of Life (NACEL) will provide an NHS‑funded, national clinical audit across England, Wales and potentially other devolved nations and Crown dependencies. The project seeks a partner to design, implement and maintain a high‑quality, evidence‑based audit that monitors and improves the delivery of end‑of‑life care for NHS patients. Using a robust methodology, the audit will produce a range of outputs, including near‑real‑time dynamic metrics, an annual state‑of‑the‑nation report and tailored quality improvement resources for clinicians, patients, bereaved families and associated support groups.
The commissioned works encompass the collection and analysis of data from multiple perspectives—patients, bereaved relatives, staff, and the organisational context of care provision—to benchmark outcomes against national NICE guidance and professional standards. The contract requires the creation of a dynamic reporting system that enables timely, accessible comparison of performance at trust, integrated care system, commissioner and multidisciplinary team levels, while supporting the identification and notification of outliers. Continuous engagement with local clinicians, commissioners, patients and community organisations is essential to ensure the audit’s findings translate into measurable improvements across services.
The audit must incorporate rigorous statistical and methodological expertise, enable future linkage of individual patient data to other national datasets when feasible, and deliver results under strong project and programme management to meet agreed timelines and quality standards. The contractor will provide fully integrated data analysis, reporting and engagement activities that sustain a patient‑centred voice throughout the audit lifecycle. All outputs and processes must align with relevant NICE national guidance and uphold robust statistical standards.
Description
The initial contract is anticipated to be for a period of 3 years, at a maximum total budget of up to £ 1,085,457.00 excluding VAT and £1,302,548.40 including VAT. Bids exceeding this limit will be rejected. Due to the unknowns in advance of holding the premarket engagement session, it is currently expected that the extension value will be a 2 year pro rata of the core 3 year funding, estimated at £723,638 excluding VAT.
The values stated may be subject to change and the final values will be given when the tender goes live.
There is potential to include other Devolved Nations and/or Crown Dependencies, and aspirational measures (which will be defined in the service specification).
The role of a national clinical audit is to stimulate healthcare quality improvement through the provision of high-quality information on the organisation, delivery and outcomes of healthcare, together with tools and support to enable healthcare providers and other audiences to make best use of this information. Outcomes are benchmarked against available national guidance and standards from established professional and patient sources.
Every year, over 550,000 people die in England and Wales, almost half in hospital, and in most cases death can be anticipated. There is only one chance to get care right for a dying person and those people important to them. It is essential that this is high quality and delivered compassionately by caring and competent staff.
Accordingly, the National Audit of Care at the End of Life is expected to:
Develop a robust, high-quality audit designed around key quality metrics likely to best support local and national healthcare quality improvement
Detect, describe and help reduce unwarranted clinical variation by systematically benchmarking performance, identifying outliers, and supporting services to understand variation in outcomes, processes and experience
Achieve, articulate and maintain close alignment with relevant NICE national guidance and quality standards throughout the audit, as appropriate
Enable healthcare quality improvement through the provision of timely, high-quality data that compares providers of healthcare, and comprises an integrated mixture of named Trust or Health board, Integrated Care System (ICS), commissioner, multidisciplinary team (MDT), possibly consultant or clinical team level and other levels of reporting
Engage patients, carers and the public in a meaningful way, achieving a strong patient voice which informs and contributes to the design, functioning, outputs and direction of the audit
Consider the value and feasibility of linking data at an individual patient level to other relevant national datasets either from the outset or in the future, and plan for these linkages from the inception of the contract
Ensure robust methodological and statistical input at all stages of the audit
Identify from the outset the full range of audiences for the reports and other audit outputs, and plan and tailor them accordingly
Provide audit results in a timely, accessible and meaningful manner to support healthcare quality improvement, minimising the reporting delay and providing continual access to each unit for their own data
Use strong and effective project and programme management to deliver audit outputs on time and within budget
Develop and maintain strong engagement with local clinicians, networks, commissioners, patients and their families and carers and charity and community support groups to drive improvements in services
The delivery of this audit is expected to include information that enables assessment of end-of-life care from multiple perspectives, including those from:
Patients
Bereaved people
Staff
The organisational context in which care is delivered
The anticipated outputs are:
Near real-time dynamic and interactive metric results
Publication of an annual state of the nation report
Quality improvement resources
Resources for patients near the end of life, and those important to them
The identification and notification of outliers
Engagement process description
Healthcare Quality Improvement Partnership (HQIP) is seeking to engage with the market on the commissioning of the NACEL.
HQIP will be looking to hold a pre-market engagement session with potential suppliers on Wednesday 16 September 2026 from 12.00 to 13.55.
Also in attendance will be system partners and service specialists including charities, professional bodies and other relevant stakeholders.
The aim of the pre market engagement session is for interested parties to hear and contribute to discussions with system experts and patient groups that will feed in to HQIP’s final decisions on the scope of the project over the 3-5 years of the programme.
At this point, the Authority is planning to run this procurement under an open tender process.
The proposed dates (subject to change solely at the Authorities discretion) are as follows:
16 September 2026 – Pre-Market Engagement Session
Publication of tender opportunity – December 2026
Evaluation of submitted bids – February/March 2027
Award – July 2027
Contract start – 01 October 2027
If you would like to join this premarket engagement event, please complete the following Microsoft form: National Audit of Care at the End of Life (NACEL) – Fill in form by close of business Wednesday 9th September 2026.
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Lot: 1
This contract is subject to renewal: Yes
Languages in which tenders or requests to participate may be submitted: En