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- Preliminary Market Engagement Notice - Door Entry Systems - ID691
Preliminary Market Engagement Notice - Door Entry Systems - ID691
AI Summary
Trent & Dove Housing is inviting the appointment of a qualified service provider to deliver comprehensive servicing, maintenance and reactive repair of all door entry and associated security systems within its housing portfolio. The engagement will ensure that security and access controls remain fully functional and safe for residents, visitors and property alike. By engaging expert support, the organization seeks to uphold its mission of transforming homes, lives and neighbourhoods through robust, reliable infrastructure.
The selected contractor will undertake inspection, testing, planned preventative maintenance and responsive repairs across a broad range of equipment. This includes audio/visual single and multi‑block door entry and access control systems, door closers and assisted opening devices, automatic gates, barriers and powered doors, closed‑circuit television, warden call systems, intruder alarms, and related electrical and control components. The provider must guarantee that all systems are continuously compliant with applicable British Standards, statutory requirements and Trent & Dove’s internal compliance framework, while delivering timely high‑quality service and efficient digital reporting.
The contract will support safe and reliable operation of security and access systems in communal and residential areas, preserve 100 % compliance with all regulatory standards, and promote value for money through efficient scheduling. All services must keep systems fully operational and compliant with current British Standards and statutory requirements.
Description
The scope of this procurement includes the inspection, testing, planned preventative maintenance, and responsive repairs for the following equipment types:
Door entry and access control systems (audio/visual, single and multi-block)
Door closers and assisted opening systems
Automatic gates, barriers, and powered doors
Closed-circuit television (CCTV) systems
Warden call systems
Intruder alarm systems
Associated electrical and control components
The appointed service provider will be responsible for ensuring that all systems remain fully operational and compliant with current British Standards, statutory requirements, and Trent & Dove’s internal compliance framework.
The contract will support the continued safe and reliable operation of security and access systems within communal and residential areas, ensuring the protection of residents, visitors, and assets. Key outcomes include:
Maintaining 100% compliance with applicable standards and regulations
Providing timely, high-quality maintenance and repair services
Delivering value for money through efficient scheduling and digital reporting
Supporting Trent & Dove’s social value, sustainability, and community investment objectives
This procurement aims to secure a service partner capable of providing a customer-focused, resilient, and technically proficient service that underpins Trent & Dove’s mission to transform homes, lives, and neighbourhoods.
Estimated date of publication of contract notice: 2026-09-01T23:59:59+01:00
Contract location: UKH
Engagement process description
Interested suppliers are invited to participate in this pre-market engagement exercise by reviewing and completing the Pre-Market Engagement (PME) Questionnaire provided with this notice.
The purpose of this engagement is to gather supplier insight, innovation, and feedback to help Trent & Dove Housing shape the upcoming Door Entry and Security Systems Servicing & Maintenance procurement. This includes the servicing, maintenance, and reactive repair of door entry, CCTV, access control, warden call, and related security systems across our housing stock.
Suppliers should:
Download and complete the PME Questionnaire attached to this notice.
Submit their completed response by email to lewis.pavey@trentanddove.org, clearly marked “PME Response – Door Entry Systems - ID691”.
Ensure responses are submitted by the stated closing date.
All information gathered will be used solely to inform the future procurement approach and specification. Participation in this exercise is for market research purposes only and does not constitute a formal tender or prequalification.
Trent & Dove Housing may use the feedback received to refine its requirements, evaluation approach, and contract structure. Suppliers who engage in this PME will not be advantaged or disadvantaged in any future tender process.
Lot: 1
This contract is subject to renewal: Yes
Languages in which tenders or requests to participate may be submitted: En