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- Provision of Catering Services and Venue Hire at Pembroke Lodge
Provision of Catering Services and Venue Hire at Pembroke Lodge
AI Summary
The Royal Parks (TRP) seeks a concessionaire to manage all catering and venue‑hire operations at Pembroke Lodge, a grade‑two listed Georgian mansion set within Richmond Park. The role will encompass daily café service at The Butler’s Pantry, management of an on‑site kiosk, and full provisioning of catering for weddings and other events held on the lodge grounds. The selected operator will take responsibility for the complete culinary, hospitality and venue services portfolio as the contract takes effect in late 2027, with the option for renewal thereafter.
The contractor must demonstrate a proven background in events management and catering, possess the financial capacity and operational know‑how required to sustain a commercially viable service throughout the contract term, and deliver performance to TRP’s standards of health and safety, sustainability, and customer experience. All activities must align with TRP’s values, vision and charitable objectives, and be executed in an environmentally conscious manner. All services must comply with health and safety regulations and be delivered sustainably.
Description
Pembroke Lodge’s beautiful setting and sweeping views across the Thames Valley has made it a cherished landmark throughout its varied and rich history. Pembroke Lodge opened a café just after the war and hosted its first wedding around 50 years ago. Pembroke Lodge’s history of welcoming everyone from privates to princes is one of the things that makes it special. It’s not a museum piece, but a unique café and venue with a character all its own in the unrivalled natural environment of Richmond Park.
TRP are looking for a Concessionaire with a background in events management and catering services, to run the services provided within Pembroke lodge grounds including the wedding and venue hire business, The Butler’s Pantry restaurant café and an external Kiosk in line with the new contract period from late 2027.
To be successful, the Concessionaire will need to have relevant knowledge and experience, with a consistent track record in service delivery. Additionally, they must have the capacity, financial ability, and knowledge within the market to sustain a commercially viable service over the entire period of the contract.
The services should be run with high standards of health & safety, sustainably operated, and environmentally conscious with superb customer service, supporting TRP Values, Vision and Charitable Objectives.
For more information about this opportunity, please visit the eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Canteen-and-catering-services./92A4H9EN6W
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/92A4H9EN6W
Contract location: UKI
Engagement process description
This Preliminary Market Engagement (“PME”) has been prepared by TRP Trading Company Limited (“TRP”).
TRP is currently preparing to initiate a procurement process for the Provision of Catering Services and Venue Hire at Pembroke Lodge.
Prior to commencing the procurement, TRP wishes to engage with the market to understand the level of Supplier interest and gather information to support the development of TRP’s requirements. As part of this PME exercise, TRP is inviting interested suppliers to complete the Market Consultation Questionnaire (“MCQ”).
A separate PME presentation has also been issued as part of this PME exercise. The presentation provides further background on Pembroke Lodge and an overview of the proposed scope of the procurement. Suppliers should review the PME presentation when preparing their response to the MCQ.
The deadline for responding to this PME is 12:00 Monday 26th October 2026. Suppliers must submit a completed MCQ by the deadline.
To participate in this PME, you will need to be registered with Delta. You can register on Delta here: https://www.delta-esourcing.com/delta/signup.html?userType=supplier
See MCQ and PME Presentation for more details.
Lot: 1
This contract is subject to renewal: Yes
Languages in which tenders or requests to participate may be submitted: En