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Provision of Catering Services and Venue Hire at Pembroke Lodge
AI Summary
Pembroke Lodge, an architecturally significant Grade II listed Georgian mansion situated within Richmond Park, is the site of this tender. The Royal Parks wishes to appoint a concessionaire to manage the existing venue hire and catering operations, including the Butler’s Pantry café, a wedding venue function, and an external kiosk, beginning in late 2027. The lodge’s historic character, combined with its sweeping vista over the Thames Valley, provides a distinctive backdrop for events and hospitality services that reflect the heritage and accessibility the Royal Parks associates with.
The prospective contractor will be required to demonstrate a proven track record in event management and catering service delivery, with the capacity to operate sustainably within a commercial environment. The concessionaire must be able to maintain high standards of health and safety, ensure environmental stewardship, and continuously deliver a superior customer experience that aligns with TRP’s values, vision and charitable objectives. Successful actors must possess the financial resilience and market knowledge needed to sustain commercially viable operations for the full term of the contract, which is subject to renewal.
The contract is issued by TRP Trading Company Limited and seeks a partner who can uphold the heritage and social significance of Pembroke Lodge while modernising its service capabilities. Applicants are invited to respond to the Market Consultation Questionnaire by 12:00 Monday 26 October 2026 to demonstrate their suitability. The concessionaire shall adhere to high standards of health and safety, sustainably operate, and be environmentally conscious while delivering superb customer service in line with TRP Values, Vision and Charitable Objectives.
Description
Pembroke Lodge’s beautiful setting and sweeping views across the Thames Valley has made it a cherished landmark throughout its varied and rich history. Pembroke Lodge opened a café just after the war and hosted its first wedding around 50 years ago. Pembroke Lodge’s history of welcoming everyone from privates to princes is one of the things that makes it special. It’s not a museum piece, but a unique café and venue with a character all its own in the unrivalled natural environment of Richmond Park.
TRP are looking for a Concessionaire with a background in events management and catering services, to run the services provided within Pembroke lodge grounds including the wedding and venue hire business, The Butler’s Pantry restaurant café and an external Kiosk in line with the new contract period from late 2027.
To be successful, the Concessionaire will need to have relevant knowledge and experience, with a consistent track record in service delivery. Additionally, they must have the capacity, financial ability, and knowledge within the market to sustain a commercially viable service over the entire period of the contract.
The services should be run with high standards of health & safety, sustainably operated, and environmentally conscious with superb customer service, supporting TRP Values, Vision and Charitable Objectives.
Contract location: UKI
Engagement process description
This Preliminary Market Engagement (“PME”) has been prepared by TRP Trading Company Limited (“TRP”).
TRP is currently preparing to initiate a procurement process for the Provision of Catering Services and Venue Hire at Pembroke Lodge.
Prior to commencing the procurement, TRP wishes to engage with the market to understand the level of Supplier interest and gather information to support the development of TRP’s requirements. As part of this PME exercise, TRP is inviting interested suppliers to complete the Market Consultation Questionnaire (“MCQ”).
A separate PME presentation has also been issued as part of this PME exercise. The presentation provides further background on Pembroke Lodge and an overview of the proposed scope of the procurement. Suppliers should review the PME presentation when preparing their response to the MCQ.
The deadline for responding to this PME is 12:00 Monday 26th October 2026. Suppliers must submit a completed MCQ by the deadline.
To participate in this PME, you will need to be registered with Delta. You can register on Delta here: https://www.delta-esourcing.com/delta/signup.html?userType=supplier
See MCQ and PME Presentation for more details.
Lot: 1
This contract is subject to renewal: Yes
Languages in which tenders or requests to participate may be submitted: En