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Repair & Maint. IT Equipment & Sofware
AI Summary
The Philippine National Police – Headquarters Support Service invites offers for the delivery, installation, and commissioning of repair and maintenance services for information technology equipment and software to support the PNP Retirement and Benefits Administration Service (PRBS). The contract will cover three desktop computers together with comprehensive on‑site services that include inspection and diagnosis of hardware condition, preventive cleaning and thermal paste management, as well as routine software upkeep.
The selected contractor will be responsible for a full spectrum of computer maintenance tasks: unpacking and configuring the three desktops, performing diagnostic checks on each unit, carrying out external and internal cleaning, monitoring system performance, applying necessary updates to operating systems, drivers, and antivirus software, and resolving any performance issues such as slow response, overheating, or peripheral failures. All services must be delivered, installed, and fully operational within fifteen calendar days of award, and the contractor must demonstrate proven experience in comparable projects for at least three years.
All work must conform to the specified procedural and quality standards for computer maintenance, ensuring that each system achieves optimal performance and updates are applied in accordance with established IT governance guidelines.
Description
Invitation to Bid for Delivery, Installation and Commissioning of Repair & Maint-IT Equipment & Software for PNP Retirement and Benefits Administration Service (PRBS)
- The Headquarters Support Service GAA 2026 intends to apply the sum of Ten Thousand Five Hundred Pesos (PhP10,500.00) being the Approved Budget for the Contract (ABC) to payments under the contract for Delivery, Installation and Commissioning of Repair & Maint-IT Equipment & Software for PNP Retirement and Benefits Administration Service (PRBS). Bids received in excess of the ABC shall be automatically rejected at bid opening.
- The Headquarters Support Service now invites bids for the Delivery, Installation and Commissioning of Repair & Maint-IT Equipment & Software for PNP Retirement and Benefits Administration Service (PRBS). Delivery of the Goods is required within 15 calendar days. Bidders should have completed, at least three (3) years from the date of submission and receipt of bids, contracts similar to the Project. The description of an eligible bidder is contained in the Bidding Documents, particularly, in Section II. Instructions to Bidders.
- Bidding will be conducted through competitive bidding procedures using a non-discretionary “pass/fail” criterion as specified in the IRR of RA No. 12009.
- Bidding is restricted to Filipino citizens/sole proprietorships, partnerships, or organizations with at least sixty percent (60%) interest or outstanding capital stock belonging to citizens of the Philippines, and to citizens or organizations of a country the laws or regulations of which grant similar rights or privileges to Filipino citizens, pursuant to RA No. 5183.
- Interested Bidders may obtain further information from the Headquarters Support Service and inspect the Bidding Documents at the address given below from Headquarters Support Service to 8:00 AM to 5:00 PM.
- A complete set of Bidding Documents may be acquired by interested Bidders on October 17, 2026 to November 5, 2026 from the address given below upon payment of the applicable fee for the Bidding Documents, pursuant to the latest Guidelines issued by the GPPB, in the amount of PhP500.00.
- Bids must be duly received by the Bids and Awards Committee (BAC) Secretariat through manual submission at the office address indicated below, on November 6, 2026 at exactly 9:00 AM. Late bids shall not be accepted.
- All Bids must be accompanied by a Bid Security in any of the acceptable forms and in the amount stated in ITB Clause 16.1.
- Bid opening shall be on November 6, 2026 at exactly 9:00 AM at the HSS Conference Room, 3rd Floor, HSS Building, Camp BGen Rafael T Crame, Quezon City. Bids will be opened in the presence of the Bidders’ representatives who choose to attend the activity.
- A. Mode of Procurement: Competitive Bidding; and B. Award Criterion: Lowest Calculated and Responsive Bid.
- The Headquarters Support Service reserves the right to reject any and all bids, declare a failure of bidding, or not award the contract at any time prior to contract award in accordance with Section 70 of R.A. No. 12009, without incurring any liability to the affected Bidder or Bidders.
- For further information, please refer to:
-
Name of Office : Headquarters Support Service Bids and Awards
Committee
Address : c/o HSS BAC Secretariat, 2nd Floor, EHGS Barracks
Camp BGen Rafael T Crame, Quezon City
Telephone No. : (02) 723-0401 loc 6698
Website : www.pnphss.ph
Email Address : hssbac1@gmail.com
Notice Reference Number: 104145
Status: Published
Lot Type: Single Lot
Procurement Mode: Competitive Bidding (Public Bidding)
Classification: Goods - General Support Services
Applicable Procurement Rules: Implementing Rules and Regulations
Funding Source: Regular Agency Fund (01000000)
Delivery/Project Location: Metro Manila
Business Category: Computer services
Line Item Details:
| Item No. | UNSPSC | Lot Name | Lot Description | Quantity | Unit of Measure |
|---|---|---|---|---|---|
| 1 | 81112502 | Computer software rental or leasing service | DESKTOP COMPUTER | 3 | Unit |
| 2 | 81112502 | Computer software rental or leasing service | Inspection & Diagnosis Check hardware condition and system performance | 3 | Unit |
| 3 | 81112502 | Computer software rental or leasing service | Preventing maintenance ( General Cleaning) External and internal cleaning Thermal paste checking/reapplication system optimization | 2 | Unit |
| 4 | 81112502 | Computer software rental or leasing service | Software maintenance OS Installation Driver Installation and updates antivirus installation and virus removal software updates | 3 | Unit |
| 5 | 81112502 | Computer software rental or leasing service | Troubleshooting & repair Fix slow performance, system errors, overheating keyboard, screen, or charging issues motherboard minor repair | 2 | Unit |