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Video Management System Migration: Genetec
AI Summary
The Victoria and Albert Museum is procuring a complete Genetec‑based video management solution to centralise recording and surveillance across the South Kensington site and three remote locations. The objective is to migrate all current video cameras onto the existing Genetec platform so that monitoring, playback and archival functions are handled exclusively through this system. No alternative platforms will be considered, requiring full compatibility with the already‑installed Genetec infrastructure.
The contract requires the supply of all necessary hardware, such as Genetec StreamVault recording servers, Cloudlink cloud‑managed devices or a combination, to provide sufficient storage and capture capacity at South Kensington, Young V&A, Park Royal and Dean Hill Park. Software provisions include Genetec device licences, support licences for twelve months, and if Cloudlink hardware is deployed, the associated SaaS services. Professional services will encompass building and configuring the hardware, installing the solution at each site, configuring the Genetec application, integrating cameras and supporting devices, and validating connectivity, recording and management functions in accordance with museum standards.
All devices and system components must operate in accordance with the Victoria & Albert Museum’s surveillance and retention standards.
Description
The scope includes the supply of all hardware, software licences, software support, software-as-a-service (SaaS) services and professional services required to migrate all video surveillance cameras across the four sites to a Genetec video recording and storage platform. The complete solution must be configured so that all connected devices operate in accordance with the V&A's surveillance and retention standards.
Hardware provision may comprise Genetec Streamvault recording servers, Cloudlink cloud-managed devices, or a combination of these, as required for the migration. The supplier must provide the hardware required to deliver the video recording and storage solution across South Kensington, Young V&A, Park Royal and Dean Hill Park.
Software provision must include the Genetec device software licences and associated software support licenses required for the migrated cameras and supporting devices for a 12-month period. Where Cloudlink hardware is provided, the scope must also include the SaaS services required to support its operation as part of the Genetec solution.
Professional services must include building and configuring the hardware, as required, and installing the solution across all four sites. The supplier must configure the Genetec software application and integrate the cameras and supporting devices into the recording and storage platform, ensuring that all devices within the migration scope work together and operate in accordance with the V&A's surveillance standards. This includes verifying device connectivity, video recording and surveillance management through Genetec.
As the Genetec platform is already in place, we regret that we are unable to consider alternatives as the solution must be compatible with the existing platform.
Contract location: UKI3
Communication: Requests to participate must be submitted electronically at: https://www.delta-esourcing.com/respond/NDCZN67V95
Enquiry deadline: 2026-10-30T23:59:59Z
Deadline for requests to participate: 2026-11-02T17:00:00Z
Submission address and any special instructions: Requests to participate must be submitted electronically at: https://www.delta-esourcing.com/respond/NDCZN67V95
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2026-12-03T23:59:59Z
Lot: 1
Lot value (estimated)
460.000,00 GBP excluding VAT
552.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: We reserve the right to extend the warranty period for an additional year
Information about options. Options: Yes
Award criteria:
| Name | Type | Weighting |
|---|---|---|
| Quality | quality | 60% |
| Whole life cost | price | 40% |
Languages in which tenders or requests to participate may be submitted: En